My name is Craig and I am Head concierge at the 'Tuscany Hotel' in New York City.
i have always loved people and travel. So deciding my career choice was easy. After Hotel management school I joined the St Giles group and started work as junior Concierge.
The important thing a concierge requires is commitment to excellence. We, at the 'Tuscany' offer both to our customers.
We take care of our clients. No matter what the request, we do our best to fulfil it .Quickly, efficiently an immediately.
For first time travellers to New York there is a gigantic must see list.
Where does one start?
We have compiled a fabulous 1, 2, 3 day schedules to offer help you make the most of the city.
We can book your open top, cruises, helicopter and scenic tours across the cities.
With our knowledge base we can assist you with access to private parties, openings, premiere's.restaurant launches, recommendations for eateries, award shows, fashion shows, broadway shows, private parties. The list is endless.
It gives me great pleasure to assist those that come to the great metropolis and I want to show our client base the best the city has to offer.
For first timers what would you recommend?
Central Park is a must. Why not enjoy a bike ride tour and cycle the hilly terrains. Before hitting the Museum of Modern Art.
Take a walk around West the west village. Queue for cupcakes at the Magnolia Bakery. Sip a beer at the Spotted pig.
Eat at Katz (When Harry met Sally filmed their perfect scene) Or Grimaldi's - They serve amazing Pizza against the backdrop of manhattan.
Must see tourist attractions are the Empire State, Statute of liberty, Times Square, Must see braodway show and pay your respects at Ground Zero.
Shop at Neiman Marcus, Bergdof Goodman and Macys.
If you get the chance enjoy a sporting event or game at Madison Square Gardens.
For a truly girlie experience enjoy 'the sex in the city tour'.
For a local experience why not let us surprise you with our knowledge of rooftop terraces, VIP nightlife, markets and eateries email us your requests.
Whats a perfect day in New York?
Heading to a new neighbourhood and simply discovering something new. Murray Hill close to 'The Tuscany' is a haven of boutiques, interesting eateries and smelling the roses in central Park.
Why should people use a concierge?
New York is my city. With friends and connections dotted around the city we are able to help you make the best of your time in our wonderful metropolis.
Whats your most memorable moment as a concierge?
Locating a package left in a cab. The package turned out to be an engagement ring. getting it back for the client made me happier than fiance to be.
Are there services you can prebook for clients and assist with prior to arrival?
Drop us an email and we can assist you with all your requirements before you arrive.